Red Hills Media

Account Support

Help with sign-in, security, and app access

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Account
Agent help index

Two-factor authentication

Manage authenticator apps, email codes, text-message codes, and backup codes.

  1. 1Open Security from the Account menu.
  2. 2Choose an available two-factor method and complete its setup flow.
  3. 3Generate backup codes after enabling two-factor authentication and store them somewhere safe.
Manage securityOpen Portal

Passkeys

Use a device passkey, biometric prompt, or security key for faster sign-in.

Sessions and devices

Review active sign-ins and revoke sessions that should no longer work.

Reset your password

Recover access when you forgot your password or invite link expired.