Red Hills Media

Account Support

Help with sign-in, security, and app access

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Account
Agent help index

Troubleshooting

Fix common access, session, and permission problems.

  1. 1If an app redirects to sign-in, sign in again and return to the app.
  2. 2If an app is missing from Portal, ask an Account admin to check allowed apps.
  3. 3If an action is denied inside an app, ask the app owner to check Client membership, Product access, and app-specific permissions.
Start at sign inOpen Portal

Sign in

Use one Red Hills Media account across every platform app.

Sessions and devices

Review active sign-ins and revoke sessions that should no longer work.

App access

Control which platform apps a user can open.